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612-306-6400

Serving Minneapolis, St. Paul and the surrounding areas

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Reviews

www.freedomheatingandair.com
612-306-6400

Just wanted to let you guys know that Jeremy's work today made dramatic improvements to our upper level air flow.
Thank you!!!

- Jessica A

My husband found Freedom on Craigs List and I was very hesitant to hire a company we have never heard of for such an expensive investment in our house. We were sold immediately based on his knowledge, willingness to go above and beyond and on the products he offered and stood by. We hired Freedom to install a new central air/furnace/humidifier (American Standard). EVERYTHING about their products and service was nothing less than FANTASTIC. They are a top notch company with top notch products, and I would refer them to ANYONE!!! Our house has NEVER been more comfortable!

- Anne L.

David was prompt, courteous and knowledgeable on our unit- Fixed in double jig time- will certainly call again if needed. Thanks again for a great job!

- Kate M.

Contacted David on a Saturday morning and he was able to come out the same day. He was very helpful, answered lots of questions and promptly diagnosed and fixed the issue. He was clearly more interested in providing great service than in milking more money out of the situation (which is a feeling I've gotten from other shops). I'm keeping his contact info for use in any future heating or a/c repairs.

- Ernesto R.

Anthony was a pleasure to have in our home. He was professional, knowledgeable, courteous and polite. The installation he performed was done well and he provided great user instructions as well.

- Ann D.

David was awesome! He was very knowledgeable and answered all of my questions. He fixed my ac problem very quickly. Great value and service!

- Stephaine G.

Awesome work you guys. Dave and his staff were extremely polite, friendly and professional. They did such a wonderful job installing our furnace and new duct work at such a reasonable price we appreciate your hard work and flexibility to accommodate our schedule. We look forward to doing more business with you in the future. Thanks a bunch The Singh's family

- Vince S.

David (the owner) was pleasant and professional. He explained the installation and operation of my humidifier and left the work area clean. I had two other estimates and he was the best by more than $170.

- Stuart B.

We were very happy from start to finish in dealing with Dave. He was very thorough in all that he did and we will not hesitate to use his company again. Great customer service!

- Scott D.

I was very impressed by both the service and value they provided. I have had many projects completed on my home. Most were done so poorly I have had to call contractors to fix their mistakes. Dave was called to fix a problem with an improper install of my new furnace. He seemed sincerely concerned with the problems left behind by the other contractors. He and his staff were able to fix everything. It was refreshing not to be over charged or scammed. I would Highly recommend Freedom heating and air

- Linda M.

Professesonal, personable & exactly what was needed to repair & add to the performance of duct system. I'm very pleased.

- Charles H.

Dave and the team came in and repaired my furnace on the coldest day of the year after it had quit working. They were affordable and quick to get the job done too! I would absolutely recommend them and plan on calling them whenever I have more HVAC needs!

- Matt P.

I typically do not give 5 stars because it indicates a level of service that I rarely see - Freedom deserves 5 stars. Thanks Dave!

- Greg H.

When we decided to hire Freedom Heating & Air Conditioning, they were quick to come over and install or furnace. The price was very reasonable and fit our budget well. We were well informed how everything with our new furnace worked. The work was completed quickly and efficiently. The area was left very clean. Our rebate was submitted and received within a few days. Freedom truly gives the best price and top notch workman ship. They are quick to attend your needs. We are now in a warm and comfortable home, Thanks to Freedom Heating & Air Conditioning. Thank You Dave & Chris

- Richard L.

Dave was very knowledgeable regarding furnaces. His approach of determining what our needs we're prior to making a recommendation was refreshing. He really listened to us. The installation and service experience are well deserving of 5 stars.

- Ann D.

Do yourself a favor, hire this company. Outstanding customer service, work performed and cost. During the job and after completion, they were meticulously clean - more so than any other company I have ever dealt with. I cannot praise this company enough, just hands down the best experience.

- Irwin K.

The initial appointment for the service had to be rescheduled but after that they showed up on time, did quality work, cleaned up well, and cost a little less than anticipated.

- Jerry H.

We started working with Freedom through American Home Shield. Our furnace has been out for almost a week, and AHS has been an absolute headache. They are ridiculously hard to get a hold of, and once you get a hold of them, they refuse to give you any information about your own policy. However, Freedom has been amazing. We are cancelling our policy with AHS once everything is done, and we will be using our cash out option, and we are buying a new furnace through Freedom. I want to especially thank Mike. He has been awesome. He gave my husband and I his personal number, and we have had no problem reaching us. In fact, he has been our advocate in our dealings with AHS.

- Alyssa R.

David, Nate worked on our house and he was awesome. He had an interesting day of his van being hit by a car, etc. He kept his cool and knocked out our job that was not the "run of the mill" job. He's great. respectful, knowledgable, clean, friendly. Exceptional!

- William O.

Nate and Anthony came out today to help with my broken furnace. First of all they showed up at the scheduled time was great as I took a day off to take care of this issue. To start they were patient in listening to what I had to say about the furnace problems and how I already tried to trouble shoot them. Then they got right to work and diagnosed the problem as being a faulty igniter. In a timely manner they replaced the igniter and that did the trick to make life a lot warmer now. Afterwards they were helpful in answering my questions. I know feel more knowledgeable about my furnace. Thanks Freedom guys!!

- Jay M.

From initial sales consult (Mike) to installation (Jeremy/Bruce) and a subsequent repair (Sean), everyone was friendly and easy to work with. Amy at the front is also great! I will gladly recommend Freeedom Heating and Air to others. Thank you for a good experience.

- Tracey A.

Fast and friendly service! Anthony was very helpful and professional!

- David M.

FYI, I have no personal affiliation with this company, I just now really like them now that I've used them. I found them through the internet, and I hope that my personal review will help convince people to use Freedom. WELL DONE! Freedom was exactly what I was looking for - a local, locally-owned business, with real people doing real work...honest guys making an honest living doing hard, technical work for regular people. Man, they saved me... Before Freedom: I had originally called Minneapolis and St Paul Heating and Air Conditioning, and they sent out a technician that was basically a salesperson, who told me a million things but didn't do anything, and left without a quote or fixing the air conditioning, and later called with a $1650 estimate (plus the $80 fee for coming over in the first place), to install pounds of coolant and a can of sealant. Woah, $1730, could that be right? He mentioned it so casually on the phone, and only after I asked (he didn't volunteer the info, and never sent me an email with the info, either). He said that half (about $800) would be to put in coolant, and half (about $800) would be to put in the can of sealant to repair any leaks. So I told him to hold off, and I called Freedom. After I called Freedom: The guy on the phone (the owner or manager?), was super-helpful, set up an appointment with me, and then a tech, Anthony came over. He said that my 5-year-old air conditioner was a little low on coolant, maybe 1-2 pounds, and I would want him to put some in, and should he repair the leak, too? We talked it over, and I decided to hold off on repairing the leak (1-2 pounds loss over 5 years is an extremely slow leak), and just to put in the coolant. And instead of $800 and the $80 service charge (which would be $880, not to mention that they wanted to do a full $1730), Anthony put in the coolant, I paid the $260, and we are all set. I will DEFINITELY use Freedom to check my furnace in the fall, and to recheck my AC next spring, and recommend them to anyone and everyone (I put a Facebook post about them on my Facebook page, and it got lots of likes...everyone loves a good service guy!)

- Tom C.

Working with Amy was great! Professional, courteous, and clearly an important part of the Freedom team! She coordinated the installation of our new furnace and air conditioner to accomodate our schedule, and was great with getting answers to our questions if she didn't have them herself.

- Dominic S.

Our technician, Anthony, did an excellent job and was very friendly and professional, which was impressive given his young age. This was the 3rd year in a row that we've needed help on our unit with the 1st year being a coolant charge, the 2nd a coolant charge and a dye test to check for a leak, and this last time another coolant charge. The only frustrating part through this whole process is we shouldn't need a charge every year and this was the first time the technician recommended replacing our unit and gave us a very thorough explanation of a few possible causes of why we kept losing freon. If our technician the first time around would have been more caring of our situation like Anthony, we would have been able to cover a repair, or a new unit, through our warranty but now this will not be the case. So all in all, this company does a nice job and is very friendly but wish some things would've been done differently especially early on. My wife and I highly recommend Anthony as a technician as he really seems to care about you as a person, and a homeowner, and does not treat his service call as just another job.

- BJ E.

I had the absolute pleasure of having Anthony as the technician who repaired my air conditioning. The bedroom on the main floor of my home was not getting any cool air. The first time he came out, Anthony "immediately diagnosed" the problem and ordered the part required to fix. The second time he came out, he installed the part "and" took the time to explain to me how the multiple furnaces and air conditioning systems worked. Anthony was very nice, professional, articulate, and definitely A MASTER OF HIS TRADE. It is very rare to find this type of TOP TALENT in the heating and air conditioning industry. I highly recommend Freedom Heating and Air Conditioning. Ask for Anthony, you will be DELIGHTED WITH HIS RESULTS.

- Edith D.

Had a great experience with Anthony. He was pleasant, professional, and empathetic. What I mean is that he wants to do the job as it should be done, but he's also aware that I don't want to drop a lot of unnecessary money into a project if there is a smarter way to take care of a problem. He's very knowledgeable and able to offer various routes for me to deal with my AC issues, and now it works great, when it used to drain water all over my basement floor.

- Zach B.

Glen organized some untypical and pretty complex technical and administrative tasks around the switch towards a new air conditioning system using the latest refrigerant. With his support a technical misfit between existing Heating Unit and the new Air Conditioning System was resolved free of cost for me. This included conversations with my homeowner insurance. We created a good connection and trust base. After that I discussed with Glen and signed a 5 year maintenance contract with Freedom Heating and Air Conditioning. Anthony worked at my home for a few times already. He sold us a new Air Conditioning System using the latest refrigerant. Beside that he personally exchanged the blower motor in my heating unit and did maintenance on the furnace and my air exchanger. Anthony does a very professional and well detailed quality job. He is friendly as well. I trust him and like business conduct. Most professional and trustworthy Heating & Air Conditioning Company I ever used.

- Schramm S.

Anthony was a pleasure to have in our home. He was professional, knowledgeable, courteous and polite. The installation he performed was done well and he provided great user instructions as well.

- Ellen K.

First, I was so pleased with how quickly I was able to get an appointment/ get a technician to my house. Anthony was prompt, wore shoe covers, and was friendly. He fixed our heating issue quickly and even went above and beyond (hooking up our fan upstairs for summer, which I didn't know was possible). He also took the time to show us how to use our new thermostat. I would certainly work with Freedom Heating and Air Conditioning again!

- Elisa T.

On time. Very respectful of my home. He put on shoe covers. Honest repair. Didn't ask for extras. I would recommend to anyone! Great job. Only complaint is the phone system. No live person ever answers and voicemail is quite frustrating.

- Jason P.

I hired Freedom Heating & Air Conditioning to add duct work to my unfinished upstairs in my older, 1951 home. I conducted references and everyone I spoke with stated this company did exactly what they said they would do and charged exactly what they said they would charge. I had the exact same experience: honest, reliable service at the exact price originally quoted. The inspector just finished reviewing their work and it meets code, too. I have zero complaints and only positive things to say about the work performed.

- Kim K.

Since this is early January we have not yet turned on the AC. However, Dave recommended some minor changes to our existing ductwork (at no extra charge!) and this has changed our lives. We used to need an electric space heater in the family room and there were cold spots in other parts of the house. Now the house is evenly heated and our electric bill went down over $30 in December despite it being 7 degrees colder than last year. We now have a warmer and cozier house because we installed central AC. The other potential installers were not interested in addressing our concerns about this issue.

- Craig B.